Following a recent roundtable, Jeff Van Fleet, Lighthouse President and CEO, has one question on his mind: is the software community sharing its knowledge?
Planning and implementing an efficient, error-resistant software quality assurance process is a top priority for any IT manager overseeing a quality management system. A quick online search for vendors will unearth an onslaught of various QMS tools, each of which comes with claims of top quality. To avoid the information overload and lost productivity that come with shifting through all of these QMS product pages, a clear set of objectives will help you separate the wheat from the chafe and get your QMS up and running.
Work with the CFO or company owner to outline a definite QMS budget. Come to a consensus on minimum and maximum alloted funds, and provide clear reasons behind the necessary costs of each element. Since contingencies are usually a matter of "when" rather than "if" with this type of IT project, always earmark extra company funds for these unexpected expenses.
Examine the specifics of the installation and deployment process. Will a given QMS require significant company resources to implement? Does the system require multiple software licenses for employee workstations, or does it use cloud-based computing instead? Do users have the needed prior experience and knowledge to make the QMS work as productively as possible for day-to-day operations? Specific answers to each of these questions will save you definite stress and set-backs. Skipping or skimming over this planning stage may be tempting when you are working with a tight deadline, but it's also one of the most common and costly mistakes in setting up a software quality assurance process.
A final litmus test is whether the QMS is flexible enough to adapt to organizational changes. The last thing you'll want is a requirement to change the entire quality assurance process because your company has added a new department or set of work processes the current QMS can't handle. To get started on a consult about your plans for a software quality assurance process, contact us today via our email form.