Imagine trying to launch a new website for the holiday season, and your offshore developer delivers defect-laden code with far more bugs than you expected. Do you launch the site anyways—risking widespread user frustration—or do you correct the defects while missing the busiest shopping season of the year?
From laggy performance to straight-up crashes and extended outages, we’ve all experienced our fair share of problems shopping online. And as the mad rush of the holiday season reaches its climax, eCommerce companies nationwide are facing a familiar foe: stress under load. Is automated load/performance testing the ultimate gift for these beleaguered IT departments?
There’s no question that online retailers are focused on software quality. In the hyper-competitive world of eCommerce, consumers have all the power—and it only takes one critical defect to send them off to a competitor. With the stakes that high, poor software testing isn’t simply a concern—it can thrust the entire company’s future into uncertainty.
This month, as you settle in to your comfiest leather armchair for some comfy Christmas shopping (with or without a glass of spiked eggnog), take a moment to thank the most unsung heroes of the Holidays: the IT personnel that support the biggest shopping season for the year.