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SME testing

Admit it: you have no idea what your SMEs do when they test your software systems. It’s okay—no one does. That’s why they’re so vital to your testing effort. But what happens when they leave? If you’re not using test automation, you could be in trouble.

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Let’s face it: your subject matter experts (SMEs) aren’t cheap. And every time you use them for testing, you’re squandering their skills for a task that could be performed by a far-cheaper software tester. But how do you get a tester to emulate your SMEs’ business-savvy? Simple—you get a computer to do it instead.

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When it comes to testing, improving time-to-market can be tricky without sacrificing quality for speed. But as senior IT executives face constant pressure to do so, test automation offers them the best of both worlds—getting a high-quality job done in record time by bypassing the subject matter experts (SMEs) who rarely have the luxury of making testing a priority.

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As experts of their domains, it’s easy to see why SMEs are constantly pigeonholed into testing their respective areas of expertise. Consequently, it’s no surprise that they often feel like they’re the only people capable of testing it—something that, with a little bit of documentation, couldn’t be further from the truth.

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Whether it’s lowering costs, improving quality, accelerating time-to-market, or increasing test capacity, lots of people think test automation is the answer to all of their problems. And while it most certainly can be, it’s not a magic bullet, either. But provided you’re smart, you’ll see an ROI in next to no time. Here are some tips to help you get there.

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It’s a new year—that means new objectives, new budgets, and new projects. If you’re like most QA departments, chances are you’re looking into test automation. But while the value to your department is obvious, how do you state the best financial case to secure upper management’s buy-in?

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