True North Assessment™ Expected Outcomes:
Your expected outcomes are dependent on what we discover in the assessment—and what you implement based on our recommendations. Typically, however, you can expect to see many—if not all—of these outcomes:
Reduced Risk
Reduced production defects
Lower development costs/increased savings
Established performance standards
More focused team
Improved quality and improved customer satisfaction
Increased efficiency
Reduced time to market
Ability to operate with fewer staff
Freed up SMEs
After spending over 20 years managing, developing, and deploying complex software/hardware systems for both commercial and Department of Defense (DoD) applications, Jeff founded Lighthouse in 2000 with the aim of establishing a company whose customer service was only eclipsed by the quality of its work. Armed with an encyclopedic knowledge of motivational leadership tactics and a wealth of expertise in software quality assurance (QA) processes and technical leadership, he’s both a hands-on company leader and the primary architect of Lighthouse’s celebrated workplace culture.