Software testing/quality assurance initiatives are often the first things cut from an encumbered budget. But, as expenses mount and software projects fail, many companies find themselves asking, “Was this really the right move?” Are these companies costing themselves more by doing so?

A new year means a new leadership topic for Jeff Van Fleet, Lighthouse President and CEO. In his first column of 2016, he’s digging deep into an important topic: the importance of being present in our conversations.

Let’s face it: everyone tends to look at their work with rose-colored glasses. Unfortunately for IT personnel, this bias is especially dangerous to software testing/QA and development projects at large. When it comes to objectively measuring software quality, success, and more, metrics are king.

It’s Christmas time, and Jeff Van Fleet, Lighthouse’s President and CEO, is feeling the spirit. How can we channel the fevered anticipation of the holiday season into self-improvement?

This month, as you settle in to your comfiest leather armchair for some comfy Christmas shopping (with or without a glass of spiked eggnog), take a moment to thank the most unsung heroes of the Holidays: the IT personnel that support the biggest shopping season for the year.

Honoring Our Veterans

This Veteran’s Day, Jeff Van Fleet, Lightouse’s President and CEO, has a message for those that have served in our nation’s armed forces: thank you.

Few things are riskier than a large-scale software project. While they offer significant returns if successful, they also pose considerable risk; threatening to go off the rails—and causing catastrophic losses—at seemingly any point. This uncertainty doesn’t have to rule the day, however; as an investment in quality is the best insurance you can buy.

If you have a large testing need, there’s no question that test automation can probably net you a pretty significant ROI—heck, it can potentially cut your testing budget in half! Unfortunately, many companies fail to do that. In the end, your success—or failure—with test automation all comes down to one thing: a sound strategy.

Whether they’re concerned that they’re not finding enough defects or worried about spending too much on diminishing returns, every IT department wonders if they’re over or under-testing. Whether your testing team is outsourced or in-house, how much is “good enough”?

Long before he founded Lighthouse, President and CEO Jeff Van Fleet scrawled down the values that he believed made up the ideal workplace culture. Written eight years before we opened our doors, his words remain as true today as they were then.

PMIASQIEEESoftware Engineering InstituteInternational Software Testing Qualifications Board